{"id":3423,"date":"2025-11-13T17:47:37","date_gmt":"2025-11-13T17:47:37","guid":{"rendered":"http:\/\/mauhotel.ro\/?page_id=3423"},"modified":"2025-11-24T19:16:47","modified_gmt":"2025-11-24T19:16:47","slug":"politica-de-anulare-si-returnare","status":"publish","type":"page","link":"https:\/\/mauhotel.ro\/en\/politica-de-anulare-si-returnare\/","title":{"rendered":"Cancellation and return policy"},"content":{"rendered":"<p><section data-bb-version=\"5.5.3\" id=\"bt_bb_section6aab56d68c259\" data-parallax=\"0.7\" data-parallax-offset=\"0\" data-background_image_src=\"'https:\/\/mauhotel.ro\/wp-content\/uploads\/2025\/11\/MauHotel_pisici_Bucurestii_Noi-e1764011581608.jpg'\" class=\"bt_bb_section bt_bb_color_scheme_1 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_parallax btLazyLoadBackground bt_bb_background_image bt_bb_top_spacing_large bt_bb_bottom_spacing_large bt_bb_hidden_xs bt_bb_hidden_ms bt_bb_hidden_sm\" style=\"background-image:url(&#039;https:\/\/mauhotel.ro\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);; --section-primary-color:#ffffff; --section-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_column_gap_0\" style=\"; --column-gap:0px;\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><header data-bb-version=\"5.5.3\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_superheadline bt_bb_size_large bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_superheadline\">Premium accommodation, Exclusively for cats<\/span><span class=\"bt_bb_headline_content\"><span><strong>Book a special place<\/strong><br \/><br \/>\nfor your cat!<\/span><\/span><\/h2><\/header><header data-bb-version=\"5.5.3\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_superheadline bt_bb_size_normal bt_bb_align_inherit bt_bb_hidden_xs bt_bb_hidden_ms bt_bb_hidden_sm bt_bb_hidden_md bt_bb_hidden_lg bt_bb_hidden_xl\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_superheadline\">ABOUT US<\/span><span class=\"bt_bb_headline_content\"><span><strong>Entry Process and<\/strong> Requirements<\/span><\/span><\/h2><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.5.2\" class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_small bt_bb_width_inline bt_bb_shape_drop bt_bb_target_self bt_bb_text_transform_inherit bt_bb_align_inherit\" style=\"; --primary-color:#ffffff; --secondary-color:#81d742;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_small&quot;,&quot;def&quot;:&quot;small&quot;},&quot;bt_bb_width_&quot;:{&quot;current_class&quot;:&quot;bt_bb_width_inline&quot;,&quot;def&quot;:&quot;inline&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><a href=\"tel:0730015976\" target=\"_self\" class=\"bt_bb_link\" title=\"Book your cat&#039;s holiday\"><span class=\"bt_bb_button_text\" >Book your cat's holiday<\/span><\/a><\/div><div data-bb-version=\"5.5.2\" class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_small bt_bb_width_inline bt_bb_shape_drop bt_bb_target_blank bt_bb_text_transform_inherit bt_bb_align_inherit bt_bb_hidden_md bt_bb_hidden_lg bt_bb_hidden_xl\" style=\"; --primary-color:#ffffff; --secondary-color:#81d742;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_small&quot;,&quot;def&quot;:&quot;small&quot;},&quot;bt_bb_width_&quot;:{&quot;current_class&quot;:&quot;bt_bb_width_inline&quot;,&quot;def&quot;:&quot;inline&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><a href=\"https:\/\/wa.me\/40730015976\" target=\"_blank\" class=\"bt_bb_link\" title=\"WhatsApp\"><span class=\"bt_bb_button_text\" >WhatsApp<\/span><span  data-ico-fontawesome=\"&#xf232;\" class=\"bt_bb_icon_holder\"><\/span><\/a><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section data-bb-version=\"5.5.3\" id=\"bt_bb_section6aab56d68c775\" data-parallax=\"0.7\" data-parallax-offset=\"0\" data-background_image_src=\"'https:\/\/mauhotel.ro\/wp-content\/uploads\/2025\/11\/MauHotel_cazare_pisici_siguranta.jpg'\" class=\"bt_bb_section bt_bb_color_scheme_1 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_parallax btLazyLoadBackground bt_bb_background_image bt_bb_top_spacing_large bt_bb_bottom_spacing_large bt_bb_hidden_md bt_bb_hidden_lg bt_bb_hidden_xl\" style=\"background-image:url(&#039;https:\/\/mauhotel.ro\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);; --section-primary-color:#ffffff; --section-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_column_gap_0\" style=\"; --column-gap:0px;\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.3\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_large\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><\/div><div data-bb-version=\"5.5.3\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_large\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><\/div><header data-bb-version=\"5.5.3\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_superheadline bt_bb_size_large bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_superheadline\">Premium accommodation, Exclusively for cats<\/span><span class=\"bt_bb_headline_content\"><span><strong>Book a special place<\/strong><br \/><br \/>\nfor your cat!<\/span><\/span><\/h2><\/header><header data-bb-version=\"5.5.3\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_superheadline bt_bb_size_normal bt_bb_align_inherit bt_bb_hidden_xs bt_bb_hidden_ms bt_bb_hidden_sm bt_bb_hidden_md bt_bb_hidden_lg bt_bb_hidden_xl\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_superheadline\">ABOUT US<\/span><span class=\"bt_bb_headline_content\"><span><strong>Entry Process and<\/strong> Requirements<\/span><\/span><\/h2><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.5.2\" class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_small bt_bb_width_inline bt_bb_shape_drop bt_bb_target_self bt_bb_text_transform_inherit bt_bb_align_inherit\" style=\"; --primary-color:#ffffff; --secondary-color:#81d742;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_small&quot;,&quot;def&quot;:&quot;small&quot;},&quot;bt_bb_width_&quot;:{&quot;current_class&quot;:&quot;bt_bb_width_inline&quot;,&quot;def&quot;:&quot;inline&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><a href=\"tel:0730015976\" target=\"_self\" class=\"bt_bb_link\" title=\"Book your cat&#039;s holiday\"><span class=\"bt_bb_button_text\" >Book your cat's holiday<\/span><\/a><\/div><div data-bb-version=\"5.5.2\" class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_small bt_bb_width_inline bt_bb_shape_drop bt_bb_target_blank bt_bb_text_transform_inherit bt_bb_align_inherit bt_bb_hidden_md bt_bb_hidden_lg bt_bb_hidden_xl\" style=\"; --primary-color:#ffffff; --secondary-color:#81d742;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_small&quot;,&quot;def&quot;:&quot;small&quot;},&quot;bt_bb_width_&quot;:{&quot;current_class&quot;:&quot;bt_bb_width_inline&quot;,&quot;def&quot;:&quot;inline&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><a href=\"https:\/\/wa.me\/40730015976\" target=\"_blank\" class=\"bt_bb_link\" title=\"WhatsApp\"><span class=\"bt_bb_button_text\" >WhatsApp<\/span><span  data-ico-fontawesome=\"&#xf232;\" class=\"bt_bb_icon_holder\"><\/span><\/a><\/div><div data-bb-version=\"5.5.3\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_normal bt_bb_bottom_spacing_none\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68ca9c\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><header data-bb-version=\"5.5.2\" class=\"bt_bb_headline bt_bb_color_scheme_7 bt_bb_dash_none bt_bb_size_medium bt_bb_align_inherit\" style=\"; --primary-color:#345a5b; --secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_animation_&quot;:{&quot;current_class&quot;:&quot;bt_bb_animation_no_animation&quot;,&quot;def&quot;:&quot;no_animation&quot;}}\"><h4 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Reservation cancellation and refund policy<\/span><\/span><\/h4><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68cc70\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68cd60\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">1. Reservation<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>1.1. A reservation is considered confirmed when the client receives written confirmation (via email, WhatsApp, or SMS) from MauHotel and, if applicable, pays a deposit of the total price of the reserved services.<\/p>\n<p>1.2. Confirmation of the reservation automatically implies acceptance of this policy and MauHotel\u2019s General Boarding and Reservation Conditions. <em>prezentei politici \u0219i a Condi\u021biilor generale de cazare \u0219i rezervare MauHotel.<\/em><\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68cf76\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d045\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">2. Cancellation of Reservation by the Client<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>2.1. The client has the right to cancel a reservation under the following conditions:<\/p>\n<ul>\n<li>Cancellation of a paid reservation is free of charge if done at least 7 days before the start of boarding. Refunds are issued only if this condition is met.<br \/>Cancellation less than 7 days before boarding requires payment of the entire stay (or only the first 7 days if the stay is longer).<br \/>Exceptions apply to busy periods (Easter, Christmas, New Year, summer or winter holidays), when prepayments are non-refundable.<br \/>The boarding fee is non-transferable and cannot be used for another cat.<\/li>\n<\/ul>\n<p>2.2. Cancellation requests must be submitted in writing via email: contact@mauhotel.ro\n or via WhatsApp at +40 730 015 976.<\/p>\n<p>2.3. In case of no-show on the reserved day without prior notice, it will be considered <em>unilateral cancellation<\/em>and payments made will not be refunded.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d26d\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d33b\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">3. Rescheduling a Reservation<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>3.1 The client may request a one-time rescheduling of the boarding period, subject to space availability, without penalty, if the request is submitted at least <strong>7 days<\/strong> before the original arrival date.<\/p>\n<p>3.2. Rescheduling is confirmed only after receiving written agreement from MauHotel.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d50a\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d5d2\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">4. Cancellation of Reservation by MauHotel<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>4.1. MauHotel reserves the right to cancel a reservation in the following situations:<\/p>\n<ul>\n<li>Force majeure events (earthquake, fire, pandemic, major damages, etc.)<\/li>\n<li>Temporary inability to use the boarding facilities<\/li>\n<li>Violation of boarding terms and conditions by the client<\/li>\n<\/ul>\n<p>4.2. In such cases, MauHotel will inform the client as soon as possible and refund any prepayments in full, with no additional obligations.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d7dd\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68d8a4\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">5. Refunds<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>5.1. In eligible cases, refunds will be processed within a maximum of <strong>7 working days<\/strong> from the cancellation confirmation, via bank transfer, provided the client supplies their IBAN to MauHotel.<\/p>\n<p>5.2. Any bank transfer fees are borne by the client unless otherwise specified.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68da6e\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68db34\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">6. No-Show by the Client<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>6.1. Failure to appear on the reserved day without prior notice results in the <strong>total loss of the deposit<\/strong> and automatic cancellation of the reservation.<\/p>\n<p>6.2. MauHotel is not obligated to hold the boarding spot for a later date without an agreed rescheduling.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68dcf4\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68ddbb\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">7. Contact for Cancellations and Refunds<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>\ud83d\udce7 Email: contact@mauhotel.ro <br \/>\ud83d\udcde Phone: +40 730 015 976<br \/>\ud83d\udd53 <strong>Hours:<\/strong> 8:00\u201320:00 daily<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68df7e\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68e042\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.5.2\" class=\"bt_bb_service bt_bb_color_scheme_3 bt_bb_style_borderless bt_bb_size_normal bt_bb_shape_circle bt_bb_align_inherit btNoText bt_bb_title_size_xlarge bt_bb_title_weight_semi-bold bt_bb_title_color_scheme_7\" style=\"; --service-primary-color:#81d742; --service-secondary-color:#191919;; --service-title-primary-color:#345a5b; --service-title-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span  data-ico-=\"&#x;\" class=\"bt_bb_icon_holder\"><\/span><div class=\"bt_bb_service_content\"><div class=\"bt_bb_service_content_title\">8. Acceptance of Policy<\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>Submitting a reservation to MauHotel by any means (phone, email, online form, social media, etc.) implies <strong>full acceptance<\/strong> of this <em>Cancellation and Refund Policy<\/em>, which is an integral part of MauHotel\u2019s general operating terms.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_5\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68e207\"  class=\"bt_bb_section bt_bb_color_scheme_8 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top\" style=\"; --section-primary-color:#345a5b; --section-secondary-color:#ffffff;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"5.4.7\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"5.4.7\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_normal\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section6aab56d68e2cb\"  class=\"bt_bb_section bt_bb_layout_boxed_limit_1400 bt_bb_vertical_align_top bt_bb_negative_margin_medium bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" style=\";background-color:#f4f4f4;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row  bt_bb_layout_boxed_1200\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate bt_bb_shape_inherit\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"5.4.7\"  class=\"bt_bb_text\" ><\/p>\n<p>\u2705 <em>This policy may be updated periodically. The current version is permanently published on <\/em><a href=\"https:\/\/mauhotel.ro\/en\/\"><em>www.mauhotel.ro<\/em><\/a><\/p>\n<p>\ud83d\udcc5 Last updated: 30.11.2025<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3423","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/pages\/3423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/comments?post=3423"}],"version-history":[{"count":10,"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/pages\/3423\/revisions"}],"predecessor-version":[{"id":4074,"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/pages\/3423\/revisions\/4074"}],"wp:attachment":[{"href":"https:\/\/mauhotel.ro\/en\/wp-json\/wp\/v2\/media?parent=3423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}